Terms of service

 
 

Before we start working on your project, we need you to confirm that you have read and agreed to the following terms.

 

The Contract

The relationship between iGerman Language Matters (INA BRACHMANN) and the client will be that of independent contractor. The independent contractor is neither the client’s employee, worker, agent nor partner, and will not give the impression that she is.

 

Our Pricing Terms*

Copywriting fees are currently EUR30 per hour, or EUR240 a day, minimum charge 2 hours. Before each project, the independent contractor will provide a quote. Any changes to the original brief initiated by the client may require an adjustment of agreed fees. The total price of your project includes:

  • A free quote

  • A copy according to client’s brief

  • A maximum of 3 drafts of the project specified in the original brief

  • Any minor amendments to your project

  • Advice and consultation by email as necessary

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Translation / transcreation fees are currently EUR25 per hour, or EUR0.09 per word, minimum fee EUR25. Before each project, the independent contractor will provide a quote. Any changes to the original brief initiated by the client may require an adjustment of agreed fees. The total price of your project includes:

  • A free quote

  • A translation / transcreation according to client’s brief

  • One proofread / edit

  • Any minor amendments to your project

  • Advice and consultation by email as necessary

instRuctions & brief

The Brief or Translation Instructions will be supplied by the client and must clearly outline (A template can be provided upon request.) the project requirements.

 

Commencement of Work

Before your project is undertaken, we require a confirmation email, stating:

  • You have read and agree to the iGerman Language Matters (INA BRACHMANN) terms and conditions

  • You are authorised to commission the project

  • You agree to our fees

 

Timescale and Deadlines

We will make every effort to ensure your project is delivered on time. In the unlikely event that we cannot meet the agreed deadline, we will let you know as soon as possible. We will not be held liable for any loss or damages to any party as a result of missing a deadline.

 

general Payment Terms

For new clients, we require a 50% non-refundable deposit of the total fee before commencing work. We then invoice for the remaining 50% at the project half-way point. For larger projects, we will arrange staggered payments, to be paid when we meet project milestones. All invoices are sent electronically, unless agreed otherwise and are payable within 14 days of receipt.

We accept payments by BACS or PayPal.

 

Termination of Contract and Pause Clause

If a client fails to respond to communication within 14 days of paying the non-refundable deposit, the project will be termination automatically. In the event that a client fails to provide feedback as per the project schedule milestones, the project will be considered ‘on hold’ and rescheduled dependent on current workload and availability.

 

Late Payment Terms

We understand and will exercise our statutory right to interest and compensation for debt recovery costs if we are not paid according to agreed terms. For further procedures and costs, please go to Creditreform.

 

International Payments

International clients are expected to cover any additional currency conversion charges to the independent contractor (INA BRACHMANN).

PayPal’s current cross border and currency conversion fees can be found here.

Please note that international clients may also be subject to their own transaction fees for sending money overseas by PayPal or BACS.

 

Subcontracted Work

If needed, we co-operate with other copywriters & translators & experts. In these cases, all work produced will be under the name of iGerman Language Matters. INA BRACHMANN will be the client point of contact and agree / oversee the scope of the project while acting as editor and proofreader. All work sent to the client will be approved by the independent contractor.

 

Intellectual Property Rights

Upon completion of the project and once we have received payment, all copyrights are automatically transferred to the client. We reserve the right to use any extracts of our work for our portfolio.

Whilst we make every effort not to breach any copyright, you agree to indemnify us against action that may arise as a result of using our services.

 

Errors and Omissions

We make every effort to ensure that the project is proofread, grammatically accurate and factually referenced where applicable. However, we cannot guarantee that every project is completely free from typographical, grammatical or factual errors. Therefore, we reserve the right, to amend and correct accordingly if the client reports such errors within 7 days of project completion.

 

Indemnity

By using our services, you agree to indemnify us against any claim, including that of a third party, for compensation or damages resulting from the use of our written material or from unsought permissions to use the independent contractor’s material.

Although, every piece of written content we produce is original, the client accepts full responsibility for checking the authenticity of the project, including research materials and citations supplied and indemnify INA BRACHMANN (iGerman Language Matters) of any compensation for loss or damages.

If you have any questions about our terms and conditions, feel free to contact us.